Shipping Policy

1. Delivery Areas

We currently ship to addresses within the United Kingdom.

2. Delivery Times

Orders are processed and dispatched within 1-2 working days. Once dispatched, delivery typically takes 6 to 10 working days.

Please note that delivery times are estimates and may occasionally vary due to circumstances beyond our control.

3. Shipping Costs

We offer free tracked delivery on all orders.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

5. Missing or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at contact.canily@gmail.com and we'll look into it for you right away.

6. Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, but we'll do our best to help resolve any issues.

7. Contact Us

If you have any questions about your delivery, please contact us at contact.canily@gmail.com.